Essential Childcare Information
Important information for Parents in Ipswich and Logan
Child Care Subsidy (CCS)
Eligible families can receive the Child Care Subsidy (CCS) to help with childcare costs. Before attending our daycare centre, families must apply for CCS through the Family Assistance Office (via phone, online, or in writing). The Family Assistance Office will calculate your CCS percentage and allocate eligible hours.
Each family and child are assigned a unique reference number, and you will need the date of birth of the claiming parent and child. You will be notified of your CCS percentage through your MyGov account/app, and you must confirm the CCS for it to be applied to your daycare fees.
Families Not Receiving a CCS Reduction
If you plan to pay full childcare fees upfront and claim a fee reduction later as a lump sum, you will still need to apply for a Customer Reference Number (CRN). This number is required to officially record your child’s daycare attendance and is necessary to claim cash rebates.
Child Collection
Only authorised people may pick up children from our childcare centre. You must have previously authorised them in writing to do so, or you must telephone on the day and give sufficient details that can be verified.
Please make staff aware of any new custody/access details that may occur. Attendance sheets must be signed when you drop off and pick up your child.
Hours of Care
We offer flexible care options with 12, 10, 9, and 6-hour days to suit your schedule.
Choose the hours that best meet your needs, all within our daycare centre’s operational hours, giving you the convenience and flexibility you deserve. By offering these flexible options, you will save hundreds of dollars each fortnight.
What learning approach is used across your childcare programs?
Programs are built around play-based and inquiry-led learning, where children explore ideas through hands-on activities. This approach supports confidence, curiosity, and early development while allowing educators to guide learning based on each child’s interests and stage.
How do programs support children at different ages and stages?
Programs are designed to suit infants, toddlers, preschoolers, and school-age children. Activities are adjusted to support age-appropriate learning, helping children develop social skills, independence, and early literacy while feeling supported and included.
What makes these programs suitable for families in Raceview and Heritage Park?
Families in Raceview and Heritage Park value daycare programs that balance structure and flexibility. Learning routines, play opportunities, and guided activities help children feel secure while supporting development that fits local family needs and daily schedules.
How do your programs help prepare children for school?
Programs focus on communication, problem-solving, independence, and group learning. Through play and guided experiences, children build confidence and routines that support a smooth transition into kindergarten and primary school environments.
Are outdoor and creative activities included in daily programs?
Yes. Daily programs include outdoor play, movement, creative arts, and exploration. These activities support physical development, creativity, and wellbeing while giving children space to learn through movement and imaginative play.
How are learning programs reviewed and improved over time?
Educators regularly observe children, reflect on engagement, and adjust activities to extend learning. This ongoing review ensures programs remain relevant, engaging, and aligned with national early learning standards.
How do childcare programs support confident learning in Ipswich?
Programs support confident learning by combining play, routine, and educator guidance. Children are encouraged to explore, interact, and build skills at their own pace, helping families across Ipswich feel confident their child is learning in a supportive and engaging environment.
Childcare Centre FAQ
